Introducing Heidi: AI-powered support for doctors
We’re excited to share that some of our doctors are now using “Heidi”; an advanced AI tool designed to enhance efficiency and accuracy in patient care. The GP will ask your permission first and if you decline, that is completely fine, and it will not be used.
Heidi is a recording programme that sits quietly in the background on a doctor’s computer, transcribing the consultation into a clinical note. This allows the doctor to be fully engaged in the conversation rather than typing into a computer.
After the consultation, the doctor reviews and finalises the notes before adding them to the patient’s record.
All recordings are securely processed and automatically deleted after a set timeframe, with no direct connection to patient records, ensuring complete confidentiality and privacy.
With Heidi, we’re embracing innovation to streamline workflows and provide even better care for you.
If you have any questions or concerns about Heidi, feel free to speak with your doctor or any member of our team. We are committed to ensuring your comfort and confidence in our services.